Terms & Conditions

Terms & Conditions – E-CARE ELECTRICAL SERVICES

By opting into SMS messaging from E-CARE ELECTRICAL SERVICES, you agree to the following Terms and Conditions.

1. SMS Program Description

E-CARE ELECTRICAL SERVICES uses SMS messaging to communicate with customers regarding electrical service inquiries, including quotes, appointment scheduling, service confirmations, and follow-ups related to requested services.

2. Message Frequency

Message frequency varies based on customer interaction and service needs.

3. Message & Data Rates

Message and data rates may apply. Check with your wireless carrier for details.

4. Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying STOP to any message.
After opting out, you will receive a final confirmation message and no further messages will be sent.

5. Help & Customer Support

For assistance, reply HELP to any message or contact us directly:

Phone: 416-737-3103
Email: [email protected]

6. Carrier Liability Disclaimer

Carriers are not liable for delayed or undelivered messages.

7. Eligibility

You must be at least 18 years of age to participate in our SMS program.

8. Privacy Policy

Your information will be handled in accordance with our Privacy Policy, available at:

https://e-care-electrical.com/tncnpp

9. Changes to Terms

E-CARE ELECTRICAL SERVICES reserves the right to modify these Terms at any time. Continued participation in our SMS program constitutes acceptance of those changes.

Privacy Policy

Privacy Policy – E-CARE ELECTRICAL SERVICES

This Privacy Policy explains how E-CARE ELECTRICAL SERVICES collects, uses, and protects personal information obtained through our website, Facebook Lead Forms, and SMS communications.

1. Information We Collect

We may collect:

Name

Phone number

Email address

Communication preferences

SMS interaction data (including timestamps and responses)

2. How We Use Information

We use personal information to:

Respond to service inquiries

Provide quotes

Schedule and confirm appointments

Send service-related updates

Provide customer support

We do not send unsolicited marketing messages without explicit consent.

3. SMS Communications

By submitting your information, you expressly consent to receive SMS messages from E-CARE ELECTRICAL SERVICES regarding your service inquiry.

Message frequency varies.
Message and data rates may apply.
Reply STOP to opt out.
Reply HELP for assistance.

4. Sharing of Information

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

SMS opt-in data and consent will not be shared with any third parties except service providers required to deliver messaging services.

5. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and analyze site performance. Cookies may collect non-personal technical data such as browser type, device information, and pages visited. Users may disable cookies through their browser settings.

6. Data Security

We implement industry-standard safeguards to protect personal information from unauthorized access or disclosure.

7. User Rights

You may request access to or deletion of your personal data. You may opt out of SMS communications at any time by replying STOP.

8. Policy Updates

We may update this Privacy Policy periodically. Updates will be posted on this page.